Customer Experience
Events on CX, customer success, retention and service.
November 2026
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How Agentic AI Is Transforming Customer Experience in Oil & Gas and Energy
CompQsoft Digital and Microsoft on using agentic AI to improve visibility, uptime and customer confidence across energy supply chains.
Rethinking Customer Experience
Will AI-native generations still value frictionless experiences? HorizonX explores how customer expectations may change.
Leaders Studio: Customer Experience Begins with Employee Experience
Jeff St. Denis on how culture, trust and employee judgment shape the moment a real employee meets a real customer.
How Customer Experience Drives Business Growth with Jorge Salvat
Another Broken Egg Cafe CEO Jorge Salvat on how leadership, engaged employees and consistent operations build lasting customer relationships.
Il futuro dell'After Sales nel Manufacturing: B2B Commerce, Servizi e AI
Italian-language webinar on how B2B commerce, services and AI are transforming after-sales revenue in manufacturing.
Contact Centre & CX Expo 2026
Europe's leading event for contact centre and customer experience professionals, at ExCeL London, bringing suppliers and operations teams together for two days.